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This casino company was established in 2012 and is headquartered in Malta.  The founders had clear intentions of being different from their competitors in how they offered the overall gaming experience.  In fact, it is Casumo’s biggest points of emphasis in that they are “more” than just the average casino. Instead, it is more comparable to an adventure for the gamer by collecting trophies, receiving valuables and rewards, levelling up, and reaching new worlds, all simply by playing games.  Casumo emphasizes that the more fun you have by spending energy, time, and emotion into Casumo, it will return to you with more adventure and rewards. In fact, Casumo lets the user collect progress points to climb a progress bar that is specific to the gamer that lets him or her level up over time.  Generally, each level up will provide the gamer either a value or some type of reward, but it does not happen every time. As a whole, Casumo’s aim was to blend together a gaming experience to the player that entices him or her to desire to complete missions, level up, and unlock trophies and bonuses in the gambling game realm.  

In terms of games, Casumo has a plethora for a gamer to select from based upon a variety of categories.  The 300+ games in Casumo’s portfolio has options that can appeal to anyone’s taste of game style, play, and theme.  In fact, Casumo even has their games separated into helpful categories, such as most popular, new games, live casino, Casumo exclusive games, jackpot games, and more, which makes it very easy to look through their library.  One of the most popular games includes the Book of Dead, which features a traveller who winds up in Egypt and finds adventures with hidden treasures, Aztec Idols, and ancient artefacts. Another one of the most popular games is called Starburst, which features a space-themed adventure and resembles an intergalactic arcade game where the user can even win up to €50,000.  Some of the games that are exclusive to Casumo, include titles such as Topwheel Treasures, which features a live money wheel, Extra Juicy, which is a newer game and has vibrant colors and aesthetics, Journey of the Gods, which has five reels and a potential payout of up to an unbelievable 10,000 times what is at stake, and Grizzly Gold, which has an intimidating bear that keeps the gamer entertained with scenic views and various rewards.  Casumo also has many live casino options as well, such as blackjack, roulette, a game called Dream Catcher, and lightning roulette too. Moreover, Casumo has multiple options for gamers that enjoy playing jackpot games.

The Casumo casino has a form of tournament, nicknamed the Reel Races, that is unique and interesting.  The Reel Races are very fast paced and the overall goal for a player participating in the tournament is for he or she to “win” as much as possible within the specific time allotted.  As the player wins more and more, this will directly translate into a higher number of earned points. At the end of the tournament duration, the player that has earned the most points wins.  Importantly, the Reel Races tournament is free to enter for a player. Moreover, a player is not restricted in terms of how many times he or she wants to join each day. The instructions and options for players to enter, compete and win are easily laid out before the user so that the information is clear to understand too.

Casumo does offer a welcome bonus to its new gamers.  As for the first deposit, Casumo will match 200% of the deposit, up to €50, and it will offer 200 free spins.  These free spins are distributed over nine days. If a player makes a secondary deposit, he or she will receive a 50% deposit bonus up to €150.  If there is a third deposit, the percentage is the same but can be matched up to €200. Casumo then will offer an incentive of a 25% deposit bonus, up to €400, for both the fourth and fifth deposits for a player.  Casumo also offers weekly bonuses to the players, promotional bonuses for new games and holidays, and it even offers incentive bonuses for players by playing various games and levelling up to designated tiers. Free spins are also awarded in these ways and they try to notify the players through the email on their accounts.

Another interesting thing that Casumo does for its players, is to offer them “trophies” and “valuables” as forms of rewards and incentive points.  Every Casumo player has their own specific and personalized player page where their trophies and valuables are stored. A trophy is earned by accomplishing specific tasks in games and can be prominently displayed to other players.  This appeals to the more competitive, prideful players. However, a more humble, anonymous player can also elect to not show off their trophies too. A valuable is just another name for a reward, like a deposit bonus, free spin, or free cash.  These valuables can be redeemed on a Casumo player’s page at his or her discretion by simply clicking on it when he or she chooses to use it.

Importantly, Casumo does offer customer service either through email or through a live chat option to its players.  The customer service is also available 24/7, which is something that not every competitor does in this industry. However, there is no phone support option, which can be burdensome if the issue is complex, lengthy, or annoying if the user’s preference is to chat with a representative on the phone.  

In addition, the overall user interface of the platform is very user-friendly and fluid.  Aesthetically, it has bright and vibrant colours and the “adventure” feeling that Casumo is trying to create is certainly present.  The designers at Casumo most certainly put forth the great effort to make the structure feel easy to use and it also allows for easy access to their deep gaming library.  As we mentioned before, they have their games separated by different categories, except in the few instances where a game might overlap into two or more, because it is a new game and the most popular, for instance.  The interface is easy to pick up for a new user.

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