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Established a few years ago in 2016 and headquartered in Malta, the Grand Ivy is an online casino that is owned by the Caddell Limited NV Casinos company, but it is managed by the highly rated White Hat Gaming Limited company. The Grandy Ivy’s diverse gaming portfolio features quality casino content from highly rated industry developers, including Leander Games, Amaya, Quickspin, 1x2Gaming, Elk Studios, Nyx, Aristocrat, Microgaming, and significantly, NetEnt. Like most online casinos, there are restricted countries that cannot access the Grand Ivy casino, such as France, the United States, Denmark, Italy, Belgium and more. The complete list is on the website though with additional details. In essence, the Grand Ivy’s aim is to provide an elegant and classy looking style to the gaming experience. This is apparent from the nice diamond and crystal chandeliers and the finely dressed individuals prominently displayed on their website.
Grand Ivy has a nice little gaming library that it shares with is players. Specifically, Grand Ivy has over 500 slot games, almost 100 table games, and then just over 50 video poker, jackpot and live games as well. Due to the plethora of deals with the successful game developers within the industry, Grand Ivy offers a variety of themed gaming content. Grand Ivy offers its players games with all types of genre, so if a player enjoys horror or science fiction themes, he or she can play games like Zombie Rush, or if the player wants something more smooth and romantic, he or she can play the Immortal Romance game, or if the player is a huge country music fan, there is even a slot machine dedicated to the extremely famous and iconic Dolly Parton. Its video poker game collection also offers players a variety to choose from. Some of the more popular titles include Deuces Wild, Jacks or Better, Joker Poker, Bonus Deuces, Aces and Faces, and more. The Grand Ivy also has variations of the timeless classic game Keno. There are other games too, that players can select to play too, such as Virtual Racebook in 3D, Skratcherz, and Predictor.
For the gamers that prefer table games, even live versions of table games, the Grand Ivy casino has many options for them too. Whether it is some of the more traditional games, such as roulette, blackjack, baccarat, and craps, the Grand Ivy has a good variety. Moreover, the Grand Ivy has popular variants of these games that provide interesting twists and takes upon the traditional sense of the game. In addition to the classics, Grand Ivy has other popular table games too, such as Three Card Rummy, Red Dog, Pontoon, and Poker 3 Heads Up Hold’em. Many of these games have the option for live dealers as well so that gamers who enjoy the experience of real-time people can do so without having to be physically present. Grand Ivy presents multiple interactive features for these players that prefer live games but would rather stay at home too.
The Grand Ivy promotes its ability to play almost all of its games on a mobile platform. A huge number of games from its gaming portfolio are available to players that have access to a standard website browser. This means that literally, almost any type of smartphone or tablet has access to the Grand Ivy’s mobile content. The Grand Ivy has developed its website and gaming content to allow a player to pull up the casino, play, minimize and/or put the phone “down,” so to speak, and then have the innovative ability to pick it right up and continue right where he or she left off previously.
Like its competitors in this industry, the Grand Ivy provides its players with an extra incentive to sign up and get an account with them in the form of a Welcome Bonus. Grand Ivy’s welcome bonus offers a match of 100%, up to £300, for a user’s first deposit. This also comes with an additional 25 free spins that can utilized on one of the more popular slot games, called Starburst. In order to initiate the welcome bonus though, a user must place a minimum deposit of £25. Also, like every other similar welcome bonus, there is a wagering requirement that must be accounted for before a gamer may claim his or her winnings. The player must wager the deposit and the bonus at least 35 times in order to receive the deposit bonus winnings. In order to get the winnings from the free spin, the gamer must wager the winnings 35 times as well. Importantly, not every game can be played, and have it contributed to the wagering requirements too, so a player must read the guidelines and information on the Grand Ivy website to see which games do and do not apply to the welcome bonus.
In addition to the welcome bonus, Grand Ivy also hosts various tournaments, for blackjack and otherwise for its existing members to partake in as well. Grand Ivy also promotes seasonal, holiday, new games, and more types of bonuses all throughout the year. On top of the bonuses that are offered, the Grand Ivy also has a player loyalty program too. After a gamer makes an initial deposit, he or she is automatically rewarded with 500 points from Grand Ivy. After this first boost of 500 points, a player can receive up to two loyalty points for every £10 wagered on its games.
The Grand Ivy casino website indicates that it accepts all withdrawals within a 48-hour time frame. However, the website does not specify as to how long the processing of the withdrawal will take for a player. In comparison to its competitors, Grand Ivy’s processing time in total is likely between 48 and 72 hours in total. The maximum amount a player can withdrawal in a single transaction is £5000 in one week. The minimum amount that can be withdrawn is £30. Similarly, like other online casinos, Grand Ivy offers banking options such as debit and credit cards, bank transfers, Neteller, Paysafecard, and more. If a withdrawal is done using a bank transfer, this can take up to 7 days.
In regard to customer and support, the Grand Ivy casino offers a 24/7 option for players to connect with them about any issue or question. However, the support centre on the Grand Ivy website is geared toward a live chat function for the player to converse with a representative. There is no contact phone number openly shared on the website. There is also an option which allows for the gamer to email the Grand Ivy casino directly with his or her question or concern, but the live chat feature is the faster of the two options.